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504-712-9330

Small Business Specialist

Remote Assistance

Platinum Computer Solutions Remote Assistant is online remote support service that allows remote control of your computer for our technicians to diagnose problems with your system. This is a secure service which provides a fast remote support and does not require additional software or configuration to work through your existing proxy/firewall and NAT networks.

Click below for Remote Assistance

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Online Remote Computer Service

  • Virus Detection and Removal Services
  • Spyware Removal and Prevention Measures
  • Data Recovery
  • Email and Internet Issues
  • Broadband configuration
  • Software and Hardware Installation
  • Annoying Pop-ups
  • Slow Computer
  • Program Installations
  • Printer Problems
  • Email Problems