Checking for the Autodiscover CNAME record

by | Feb 12, 2015 | Tech Help FAQ

Autodiscover CNAME record

To confirm your e-mail client, e.g. Outlook 2013, Outlook 2016, has access to your new Autodiscover CNAME record perform the following actions from your Windows computer:

  1. Click the Windows Start button and select Run.
  2. Type “nslookup” and press the Enter key on your keyboard.
  3. Type in the name of the hostname (e.g., autodiscover.emailsrvr.local), and press the Enter key on your keyboard.
  4. If your records were correctly created, you should receive results similar to the following:

Name: autodiscover.emailsrvr.local

Address:  xxx.xxx.xxx.xxx

Aliases:

autodiscover.emailsrvr.local
autodiscover.outlook.com
autodiscover.geo.outlook.com
autodiscover.outlook.com.g.outlook.com

Type quit and hit enter to exit nslookup.

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