Install the below Microsoft Apps.

HEIF Image Extensions
https://apps.microsoft.com/store/detail/heif-image-extensions/9PMMSR1CGPWG?hl=en-us&gl=US

HEVC Video Extensions
https://apps.microsoft.com/store/detail/heif-image-extensions/9PMMSR1CGPWG?hl=en-us&gl=US