Telephone Support

VoIP phone support and outsourced IT management services at a fraction of the cost of handling it in-house.

Support

We offer VoIP phone support designed to provide the best level of proactive system support. These levels range from nonstop preventative maintenance and monitoring.

Security

PCS ensures your VoIP phone system has all the updated patches, software and hardware necessary for basic security. We maintain continuity of service by handling configuration backups in case disaster strikes.

Monitoring

PCS monitors and manages every component of a VoIP phone system. We perform 24/7 monitoring of equipment, software and network.

IP Phone Systems for Business

VoIP phone systems are not just for large organizations. Small and medium size organizations can gain competitive advantage from our small business IP phone systems.

PCS can provide support for Allworx, Avaya, Nortel and Samsung phone systems.

Platinum Computer Solutions provides state-of-the-art on-site and hosted VoIP solutions. Save time & money, scale freely, connect employees anywhere, and have an entire team to support your needs. 

Key features include:

Voicemail to text/email
Personal assistant
Hunt groups
Company directory
Custom on-hold music
Time of day routes
Do not disturb
Custom caller ID
Call Recording
Video Conferencing
Fax Server 

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