Small Business Specialist

Tech Help

When I boot my system I see two boot options.

windows server 2012- current os

  1. windows server secondary plex.


  1. Start with option “Windows server 2012 – secondary plex”
  2. Login as Administrator
  3. Start Disk Management (right click on Start and choose Disk management)
  4. You’ll see Failed Redundancy, if both disks are Online then right click on red colored disk area and choose “Reactivate Volume
  5. After complete, the disks should have a status “Healthy”. I could take hours.

How to change the password complexity requirements?

1) Login as Administrator or a user with Administrator rights
2) Launch “Local Security Policy”: Start > Administrative Tools > Local Security Policy
3) Expand “Account Policies”
4) Select Password Policy
5) Set Maximum Password age to “0”

GPUpdate /force


From the charms, search Apps for “gpmc.msc” and start it.
Group Policy Management -> Forest: YourServerName.local -> Domains -> YourServerName.local
Select “Default Domain Policy” then right-click and select “Edit…” to open the Group Policy Management Editor.

Group Policy Management Editor
Computer Configuration -> Windows Settings -> Security Settings -> Account Policies -> Password Policy




Getting Your Hidden Window Back

First make sure you’ve alt-tabbed to the window, or clicked on it once to bring it into focus. Then right-click on the taskbar and choose Move.

At this point, you should notice that your cursor changes to the “Move” cursor, but you still can’t move anything.

Just hit any one of the arrow keys (Left, Right, Down, Up), move your mouse, and the window should magically “pop” back onto the screen.

Disable exchange email for one domain user – SBS 2003

For SBS 2003, go into AUDC, right-click, Exchange tasks, remove Exchange
attributes. That will strip the mailbox from the user account. The mailbox
will remain, but unowned until the rentention time has been met, which by
default is 30 days, or you can purge it manually in the Exchange System

Checking for the Autodiscover CNAME record

To confirm your e-mail client, e.g. Outlook 2013, has access to your new Autodiscover record perform the following actions from your Windows computer:

  1. Click the Windows Start button and select Run.
  2. Type “nslookup” and press the Enter key on your keyboard.
  3. Type in the name of the hostname (e.g., autodiscover.emailsrvr.local), and press the Enter key on your keyboard.
  4. If your records were correctly created, you should receive results similar to the following:

Name: autodiscover.emailsrvr.local




Type quit and hit enter to exit nslookup.

Adding an Internal DNS and Autodiscover for Windows 2003 SBS

If you are running Windows Server 2003 or 2008 with internal DNS, you will need to perform the following steps:

  1.     On your remote desktop session, select Start / Programs / Administrative Tools / DNS.
  2.     Right-click your domain name and select New Alias (CNAME).
  3.     Under Alias Name enter: autodiscover
  4.     Under Fully qualified domain name (FQDN) for target host enter:
  5.     Click the Ok button.

Access Exchange Online settings in Office 365 for Small Business

Turns out Microsoft forgot to include the link to the ECP and have offered this work around.

1. Login to the Office 365 Admin Center with your admin account.
2. Select the Outlook button on the top.
3. Change the URL from to

Managing Office 365 DNS for a Public Website

If Office 365 manages your DNS records   , to route traffic to an existing public website hosted outside of Office 365, after you add your domain to Office 365 Small Business, do the following.

1. On the Admin page, under Domains, click Manage your website and email domains.
2. Click the domain that you’d like to edit, and then click Manage > New > A (Address).
3. On the Add a DNS record page, type the following:

For Host name or Alias, type the following: @
For IP Address, type the IP address where your website is currently hosted (for example,

Click Save.

In addition, you can create a CNAME record to help customers find your website.

1. Click New > CNAME (Alias).
2. On the Add a DNS record page, type the following:

For Host name or Alias, type the following: www
For Points to address, type the fully qualified domain name (FQDN) for your website (for example,

Click Save.

How do I setup Windows updates on a Server?

1. Log onto your Active Directory server that holds the accounts for the required users.
2. Click Start.
3. Click Run.
4. Enter mmc.
5. Click Enter.
6. Click File.
7. Click Add/Remove Snapin…
8. Click Add.
9. Click Group Policy Manager.
10. Click Add.
11. Click Ok.
12. Expand the Forest.
13. Expand the Domain Name.
14. There will be several Group Policies listed, (possibly only one with all the policies in it.)
15. Right-click on the appropriate Group policy and click edit.
16. Group policy object editor will open.
17. Browse through the settings and enable or disable as required.