by John Northcutt | Feb 12, 2015 | Tech Help FAQ
For SBS 2003, go into AUDC, right-click, Exchange tasks, remove Exchange attributes. That will strip the mailbox from the user account. The mailbox will remain, but unowned until the retention time has been met, which by default is 30 days, or you can purge it...
by John Northcutt | Feb 12, 2015 | Tech Help FAQ
Autodiscover CNAME record To confirm your e-mail client, e.g. Outlook 2013, Outlook 2016, has access to your new Autodiscover CNAME record perform the following actions from your Windows computer: Click the Windows Start button and select Run. Type...
by John Northcutt | Feb 12, 2015 | Tech Help FAQ
Internal DNS and Autodiscover If you are running Windows Server 2012, 2008 or 2019 with internal DNS, you will need to perform the following steps: On your remote desktop session, select Start / Programs / Administrative Tools / DNS. Right-click your domain...
by John Northcutt | Sep 24, 2014 | Tech Help FAQ
Access Exchange Online Turns out Microsoft forgot to include the link to the ECP and have offered this work around. Here’s how you access access Exchange Online. 1. Login to the Office 365 Admin Center with your admin account. 2. Select the Outlook button on the...
by John Northcutt | Jan 29, 2014 | Tech Help FAQ
If Office 365 manages your DNS records , to route traffic to an existing public website hosted outside of Office 365, after you add your domain to Office 365 Small Business, do the following. 1. On the Admin page, under Domains, click Manage your website and email...
by John Northcutt | Apr 5, 2012 | Tech Help FAQ
1. Log onto your Active Directory server that holds the accounts for the required users. 2. Click Start. 3. Click Run. 4. Enter mmc. 5. Click Enter. 6. Click File. 7. Click Add/Remove Snapin… 8. Click Add. 9. Click Group Policy Manager. 10. Click Add. 11. Click...
by John Northcutt | Apr 4, 2012 | Tech Help FAQ
Windows Server Logon script Logon scripts are very useful. Below is a simple script that can be modified to suit your needs. @ECHO OFF echo. echo. echo Welcome %USERNAME% to Platinum Computer Solutions!!! echo Main Office information system network. echo....
by John Northcutt | Apr 4, 2012 | Tech Help FAQ
It doesn’t happen too often but when a message is stuck in the Outbox it can be a real pain. Below you’ll find three methods to get the message out of the Outbox. Method 1 Open the message from the Outbox and close it again. Now select the message and press DELETE...
by John Northcutt | Apr 4, 2012 | Tech Help FAQ
Besides hardware damages that can be caused by power fluctuations, there are software damages that can occur when the electricity goes off suddenly. The typical problem is the loss of documents that you are working on when the power goes off. You should save your work...
by John Northcutt | Sep 15, 2010 | Featured, Tech Help FAQ
HURRICANE SEASON IS JUNE 1 – NOVEMBER 30 Hurricane Preparation – These steps should be completed before employees are dismissed from work due to a threatening hurricane. Please follow the guidelines in the plan in addition to the steps listed below....
